Enterprise Migration Delivery Strategist

salesforce.com, inc.; United States; On-site; USD 150,000 - 273,000; Full time

Job summary

Salesforce is seeking Deployment Strategists to lead end-to-end customer migrations and platform modernizations in an AI-native delivery framework. You will own the engagement lifecycle from discovery to handoff, guiding cross-functional teams and executive stakeholders to deliver fast, high-impact outcomes.

You'll work with SI partners and Professional Services, applying AI tools to accelerate discovery, documentation, and execution while driving adoption and measurable business value for

Qualifications

• 8+ years leading enterprise customer delivery, TPM, engagement management, or management consulting for enterprise SaaS transitions.
• Proven track record owning enterprise engagement scopes, managing cross-functional delivery teams, and running tight, time-bound client engagements with strict milestone discipline.
• Strong background in program governance, scope management, business process analysis, and executive stakeholder management.
• Experience orchestrating delivery alongside Professional Services teams, SIs, and external customer teams.
• Broad understanding of enterprise cloud platforms across Marketing, Revenue/CPQ, Analytics, or Data Cloud ecosystems.
• Experience using AI productivity tools to accelerate program analysis, documentation, and operational efficiency.
• Willingness to travel up to 25% to customer sites as needed.
• Degree or equivalent relevant experience required.

Responsibilities

• Own engagement success end-to-end as the single point of accountability across the full lifecycle: Discovery, Migration Strategy, Execution Oversight, Value Realization & Handoff.
• Establish engagement governance, track critical-path milestones, manage scope, and proactively resolve delivery risks.
• Direct the day-to-day rhythm of cross-functional teams, including Migration Leads, Professional Services, and SI Partners.
• Serve as the primary trusted contact for VP- and C-suite stakeholders, translating complex migration workstreams into clear business outcomes.
• Lead steering committee reviews and help customers navigate organizational change.
• Lead discovery workshops and Jobs-to-be-Done reviews, auditing legacy processes and mapping requirements to target patterns.
• Use AI tools to synthesize legacy documentation, extract business logic, and accelerate delivery workflows.
• Assess readiness, define change enablement, and lead post-migration handoffs for lasting adoption.

Skills

Program management

Engagement management

Cross-functional leadership

Governance & scope

Enterprise SaaS

AI tools

Stakeholder mgmt

Travel readiness

Cloud platforms

Education

Degree or equivalent

Tools

Claude

Cursor

Copilot

Job description

Salesforce is seeking Deployment Strategists to lead end-to-end customer migrations and platform modernizations in an AI-native delivery framework. You will own the engagement lifecycle from discovery to handoff, guiding cross-functional teams and executive stakeholders to deliver fast, high-impact outcomes.

You'll work with SI partners and Professional Services, applying AI tools to accelerate discovery, documentation, and execution while driving adoption and measurable business value for