Department Training Lead – Sales & Merchandising

Floor & Decor Holdings Inc. (old); Overland Park (KS); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid holidays

Paid vacation and sick time

Paid Volunteer Time Off

Medical, Dental, Vision, Life

Job summary

Floor & Decor Holdings Inc. is seeking a dedicated trainer for Product Sales Specialists to ensure top‑notch customer service and strong product knowledge.

You will guide associates in merchandise presentation, installation basics, and the basics of pricing and promotions in a fast‑paced home improvement environment. The role involves coordinating training, completing forklift certifications, and reinforcing the company’s core retail philosophy across the department.

Qualifications

• High School diploma or GED required.
• 1 year of customer service/sales experience required.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Lead and direct product sales specialists to deliver attentive customer service.
• Complete all product specialist certification courses.
• Understand merchandise and installation; manage pricing and placement.

Skills

Customer service

Sales experience

Communication skills

Multi-tasking

Education

High School Diploma or GED

Tools

Forklift certification

Job description

Floor & Decor Holdings Inc. is seeking a dedicated trainer for Product Sales Specialists to ensure top‑notch customer service and strong product knowledge.

You will guide associates in merchandise presentation, installation basics, and the basics of pricing and promotions in a fast‑paced home improvement environment. The role involves coordinating training, completing forklift certifications, and reinforcing the company’s core retail philosophy across the department.