Department Supervisor: Elevate Customer Experience & Sales

H&M; Milford (CT); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Staff discount 25%

Health insurance

401K

Paid time off

Parental leave

Job summary

H&M in Milford, CT is seeking a Department Supervisor to help achieve sales and profit goals by delivering the best customer experience across the store. You will lead by example, promote the loyalty program, and ensure store operations run smoothly.

Responsibilities include coaching the team, collaborating with the Visual Merchandiser, and maintaining high standards for service, product knowledge, and operations, while upholding legal and company guidelines.

Qualifications

• Emerging leader who takes responsibility.
• Ambitious and effective communicator.
• Analytical thinker able to work with numbers and statistics.
• Achievement-oriented and motivated by performance and competition to be customer centric.

Responsibilities

• Support sales and profit goals by delivering the best customer experience in the department and store.
• Promote and sell products, ensuring excellent customer service across all areas.
• Promote loyalty program, in-store sustainability initiatives, and Omni-channel experience.
• Maintain store routines: fitting rooms, checkout, admin tasks, and legal compliance.
• Collaborate with Visual Merchandiser team and store colleagues; lead daily/weekly briefings.

Skills

Leadership

Communication

Analytical thinking

Customer focus

Job description

H&M in Milford, CT is seeking a Department Supervisor to help achieve sales and profit goals by delivering the best customer experience across the store. You will lead by example, promote the loyalty program, and ensure store operations run smoothly.

Responsibilities include coaching the team, collaborating with the Visual Merchandiser, and maintaining high standards for service, product knowledge, and operations, while upholding legal and company guidelines.