Department Supervisor: Elevate Customer Experience

H&M; Ponce (PR); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Staff Discount 25%

Medical & Vision

401K Plan

Commuter Benefits

Job summary

H&M is seeking a Department Supervisor to drive sales and profit in-store while delivering top customer experiences. You will lead in alignment with company standards and ensure smooth daily operations, including stockroom management, fitting room routines, and omni-channel initiatives.

You will guide a team, collaborate with Visual Merchandisers, and communicate effectively to motivate colleagues and implement store procedures.

Qualifications

• Emerging leader with ability to take responsibility.
• Strong communicator with customer-centric focus.
• Analytical thinker capable of handling numbers and statistics.

Responsibilities

• Support omni customer experience and store visuals per guidelines.
• Promote and sell products while delivering the best customer experience.
• Open and close store daily; manage stockroom and back-of-house areas.

Skills

Leadership

Communication

Customer focus

Analytical

Job description

H&M is seeking a Department Supervisor to drive sales and profit in-store while delivering top customer experiences. You will lead in alignment with company standards and ensure smooth daily operations, including stockroom management, fitting room routines, and omni-channel initiatives.

You will guide a team, collaborate with Visual Merchandisers, and communicate effectively to motivate colleagues and implement store procedures.