Department Lead - Sales & Customer Experience

H&M; Chesterfield (MO); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Staff discount

Medical coverage

401K plan

Commuter benefits

Wellness program

Parental leave

Job summary

H&M is seeking a Department Supervisor in Chesterfield, MO to support sales and profit goals by delivering the best customer experience. You will lead a team to ensure high standards of service, merchandising, and store operations in line with global guidelines.

The role requires leadership, strong communication, and a customer-centric approach. You will collaborate with the Department Manager to identify opportunities and promote loyal customers while maintaining daily store routines and

Qualifications

• Emerging leader who takes responsibility.
• Ambitious and an effective communicator with a collaborative mindset.
• Analytical, numbers-driven and able to manage statistics.

Responsibilities

• Support omni customer experience and store visuals per global guidelines.
• Promote customer loyalty app and in-store sustainability initiatives.
• Maintain store routines for fitting rooms, cash wraps, and admin operations.
• Open and close the store daily and ensure compliance with policies.

Skills

Leadership

Communication

Analytical thinking

Customer focus

Job description

H&M is seeking a Department Supervisor in Chesterfield, MO to support sales and profit goals by delivering the best customer experience. You will lead a team to ensure high standards of service, merchandising, and store operations in line with global guidelines.

The role requires leadership, strong communication, and a customer-centric approach. You will collaborate with the Department Manager to identify opportunities and promote loyal customers while maintaining daily store routines and