Department Lead - Customer Experience

H&M; Davenport (IA); Presencial; USD 23.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discount

Health insurance

401K

Commuter benefits

Descripción de la vacante

H&M in Davenport, IA is seeking a Department Supervisor to drive sales and customer experience in the store. You will lead a team, ensure Visual Merchandising standards, and uphold operations and compliance.

The role emphasizes leadership, effective communication, data-informed decision making, and collaboration with the Department Manager to seize commercial opportunities.

This position offers an hourly wage with benefits and opportunities for growth within a global fashion brand.

Formación

• Ambitious and effective communicator with strong customer focus.
• Analytical problem-solver capable of working with numbers and statistics.
• Team-oriented leader who can develop others and drive store performance.

Responsabilidades

• Support Sales and Profit goals by delivering Best Customer Experience in the department and store.
• Promote and sell products, encourage loyalty app engagement, and ensure proper fitting room and checkout routines.
• Maintain store standards: cleanliness, stock levels, and visual/merchandising execution.
• Open and close the store daily and ensure compliance with policies and legal requirements.

Conocimientos

Leadership

Customer service

Communication

Analytical

Numbers

Descripción del empleo

H&M in Davenport, IA is seeking a Department Supervisor to drive sales and customer experience in the store. You will lead a team, ensure Visual Merchandising standards, and uphold operations and compliance.

The role emphasizes leadership, effective communication, data-informed decision making, and collaboration with the Department Manager to seize commercial opportunities.

This position offers an hourly wage with benefits and opportunities for growth within a global fashion brand.