Store Department Lead - Team Growth & Sales

H&M; Okemos (MI); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Comprehensive benefits

401K

Job summary

H&M is seeking a Department Manager to lead a store team, drive omni-channel customer experiences, and optimize sales and profitability. You will recruit, coach, and manage performance while upholding brand standards and visual execution.

You will collaborate with Visual Merchandisers and store leadership to maintain excellent customer service, stock management, and operational routines daily. This role offers growth in a global fashion brand with comprehensive benefits.

Qualifications

• Proven leadership and team management abilities.
• Strong analytical and numeric skills for sales and budget planning.
• Customer-focused approach with merchandising knowledge.

Responsibilities

• Lead and develop the store team to deliver exceptional omni-channel customer experiences.
• Drive sales, set goals, monitor budgets, and optimize profitability.
• Oversee recruitment, onboarding, performance reviews, and succession planning.

Skills

Leadership

Team management

Analytical mindset

Budgeting & planning

Customer service

Merchandising knowledge

Tools

Instore Care App

Click & Collect

Smart Store

POS

Job description

H&M is seeking a Department Manager to lead a store team, drive omni-channel customer experiences, and optimize sales and profitability. You will recruit, coach, and manage performance while upholding brand standards and visual execution.

You will collaborate with Visual Merchandisers and store leadership to maintain excellent customer service, stock management, and operational routines daily. This role offers growth in a global fashion brand with comprehensive benefits.