Department Lead: Customer Experience & Sales

H&M; Orlando (FL); Presencial; USD 26 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Staff discount

Medical, Vision and Dental Coverage

Employee Assistance Program

Vacation, Wellness, Holiday and Pariet

401K

Commuter Benefits

Voluntary Benefits

Resumo da oferta

H&M is seeking a Department Supervisor in Orlando to help drive sales and customer satisfaction. You will lead a team, ensure visual and commercial standards, and implement store routines from fitting rooms to checkout while upholding H&M policies and local requirements.

The role emphasizes leadership, teamwork with Visual Merchandiser colleagues, and ongoing development of staff through daily and weekly communications, aiming for top performance and excellent customer service in a dynamic

Qualificações

• To be a successful and effective Department Supervisor, you'll be an emerging leader who enjoys taking responsibility.
• You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
• You are achievement-oriented, motivated by performance and competition to be truly customer centric.

Responsabilidades

• Deliver best customer experience and support store sales and profit goals.
• Promote and sell products, ensure customer service across all store areas.
• Open and close store daily and maintain admin routines for people and operations.
• Promote loyalty program and in-store sustainability initiatives.

Conhecimentos

Emerging leader

Effective communicator

Analytical solution finder

Working with numbers

Achievement oriented

Customer centric

Descrição da oferta de emprego

H&M is seeking a Department Supervisor in Orlando to help drive sales and customer satisfaction. You will lead a team, ensure visual and commercial standards, and implement store routines from fitting rooms to checkout while upholding H&M policies and local requirements.

The role emphasizes leadership, teamwork with Visual Merchandiser colleagues, and ongoing development of staff through daily and weekly communications, aiming for top performance and excellent customer service in a dynamic