Store Department Supervisor — Customer Experience Leader

H&M; West Des Moines (IA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Staff discount

Medical, Pharmacy, Vision and Dental

401K

Commuter Benefits

Paid time off

Job summary

H&M in West Des Moines, IA is seeking a Department Supervisor to lead the sales and profit plan while delivering the best customer experience in the department and store. You will drive omni-channel customer service, ensure visual merchandising standards, and support adherence to company policies and legal requirements.

The role emphasizes team leadership, collaboration with the Visual Merchandiser, and daily store operations, including open/close duties, stock management, and process

Qualifications

• Emerging leader with ability to take responsibility.
• Effective communicator with strong numerical/analytic skills.
• Customer centric mindset and results driven.

Responsibilities

• Support total OMNI customer experience and visual/merchandising according to guidelines.
• Promote customer loyalty initiatives and in-store sustainability efforts.
• Ensure accurate admin routines, check-out and stock control, and daily store operations.

Job description

H&M in West Des Moines, IA is seeking a Department Supervisor to lead the sales and profit plan while delivering the best customer experience in the department and store. You will drive omni-channel customer service, ensure visual merchandising standards, and support adherence to company policies and legal requirements.

The role emphasizes team leadership, collaboration with the Visual Merchandiser, and daily store operations, including open/close duties, stock management, and process