Retail Department Lead – Customer Experience & Style

H&M; Fairview Heights (IL); Presencial; USD 26.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discount

Medical coverage

401K

Commuter benefits

Descripción de la vacante

H&M in Fairview Heights, Illinois, is looking for a Department Supervisor to help drive sales and ensure exceptional customer experiences across the department and store. You will lead a team, oversee daily operations, and collaborate with the Department Manager to seize commercial opportunities.

You’ll manage customer interactions, promote loyalty initiatives, maintain visual standards, and ensure compliance with policies and local regulations, while supporting omni-channel initiatives and

Formación

• Strong leadership and team development skills.
• Excellent communication with customers and colleagues.
• Ability to analyze sales data and act on opportunities.

Responsabilidades

• Support store sales and profit goals through delivering the best customer experience.
• Promote and sell products, and ensure quality customer service across all store areas.
• Lead by example, plan and participate in daily/weekly meetings and store routines.

Conocimientos

Leadership

Customer focus

Communication

Descripción del empleo

H&M in Fairview Heights, Illinois, is looking for a Department Supervisor to help drive sales and ensure exceptional customer experiences across the department and store. You will lead a team, oversee daily operations, and collaborate with the Department Manager to seize commercial opportunities.

You’ll manage customer interactions, promote loyalty initiatives, maintain visual standards, and ensure compliance with policies and local regulations, while supporting omni-channel initiatives and