Department Assistant III, Radiology

150 Shriners Hospitals for Children; Portland (OR); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

Tuition assistance

Retirement matching

Job summary

Shriners Children’s Portland is seeking a Department Assistant III to support the Radiology Department with clerical and administrative tasks. The role acts as a resource to staff, patients, families and the public, and assists the department director with operations and tasks.

The ideal candidate has a high school diploma or GED, 1 year in a health-care office, excellent customer service, and proficient Microsoft Office skills. Bilingual English/Spanish is a plus.

Qualifications

• High school diploma or GED is required.
• One year of experience in a health-care office setting preferred.
• Excellent customer service skills are essential.
• Experience with a multi-line telephone system.
• Effective communication and interpersonal skills are required.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Bilingual English/Spanish is preferred.

Responsibilities

• Provides clerical support for the Diagnostic Imaging manager and staff.
• Performs general clerical tasks to ensure smooth department operations.
• Answers calls, directs inquiries, and conveys messages to appropriate staff.
• Maintains sign-in/sign-out records for films and departmental files.
• Keeps departmental files and record-keeping systems up to date.
• Tracks imaging procedures completed at outside facilities.

Skills

Customer service

Communication skills

Bilingual English/Spanish

Education

High school diploma/GED

Tools

Microsoft Office suite

Job description

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status.

Job Description

The Department Assistant III performs a variety of secretarial and responsible clerical functions, and acts as resource to staff, patients, families and public regarding assigned areas of responsibilities. Additionally, this position supports the department director in completion of administrative tasks and departmental operations. Shriners Portland is looking for a Department Assistant III to support the Radiology Department.

Key Responsibilities

• Performs responsible clerical support for the Diagnostic Imaging manager and support staff
• Performs a variety of general clerical support functions to ensure the smooth flow of work within the department
• Answers telephone, directs calls to appropriate individuals or department, takes and conveys clear messages, and prioritizes incoming calls for the Diagnostic Imaging manager
• Maintains sign-in and sign-out record of films out of the department or file area with guidelines
• Maintains departmental files and record keeping systems
• Tracking imaging procedures done at outside medical facilities/imaging centers

Preferred Qualifications

• High school diploma/GED
• One year of experience in a health-care office setting
• Excellent customer service skills
• Multi-line telephone experience
• Effective communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Bilingual English/ Spanish

Compensation is determined based on years of relevant experience and departmental equity.

Every day, we provide innovative, compassionate care and conduct leading research that enhances the quality of life for children and their families. We invite you to explore the many rewarding career paths at Shriners Children’s, from clinical and non-clinical positions to education and research opportunities. We’re always looking for driven, compassionate professionals to join our team as nurses, physical therapists, medical assistants, administrative staff and much more. No matter where you're located, you'll find openings at our Shriners Children’s facilities across the U.S., in Canada and Mexico and at our corporate headquarters in Tampa, Florida.

Eligible Shriners Children’s employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance, retirement matching and so much more!