Department Assistant III, Orthotics & Prosthetics

Shriners Children’s Hospital; Portland (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Tuition assistance

Retirement matching

Job summary

Shriners Children’s Hospital is seeking an Department Assistant III to support the O and P Department in Portland. The role involves patient scheduling, data entry, and clerical duties within a fast-paced hospital environment.

The candidate should have strong office skills, be proficient in computer applications, and possess experience in scheduling, registration, and insurance verification. A medical background is preferred, with opportunities for growth across clinical and non-clinical roles.

Qualifications

• 1 year computer applications, typing and general office skills.
• High School Diploma or GED preferred.
• 2 years secretarial/receptionist experience preferred.
• 1 year scheduling, registration and insurance verification preferred.
• 1 year medical background preferred.

Responsibilities

• Coordinates staff scheduling with patients and/or other departments using hospital systems.
• Provides departmental telephone support and routes messages as appropriate.
• Maintains department office supplies inventory.
• Organizes and prioritizes tasks and ensures access to documents within minutes.
• Records minutes of departmental meetings and distributes them on schedule.
• Tracks and reports performance improvement and patient data using hospital systems.

Skills

Typing

General office skills

Scheduling

Education

High School Diploma/GED

Associate degree

Tools

Microsoft Office

Job description

Company Overview Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status.

Job Description

Provides administrative and clerical support for the O and P Department. Receives and schedules patients, inter and intradepartmentally. Answers telephones, logs and monitors staff hours, maintains databases, monitors and analyzes performance improvement indicators. Prepares written correspondence, reports, and other departmental forms. Shriners Portland is looking for a Department Assistant III to join the O and P team!

Key Responsibilities

• Coordinates staff scheduling with patients and/or other departments utilizing various scheduling procedures, including computerized programs currently in use by the Hospital.
• Provides departmental telephone support; announces and/or routes telephone calls/messages, as appropriate.
• Maintains the Department’s inventory of office supplies.
• Organizes, prioritizes, and accomplishes assigned tasks within established time frames and formats; maintains information retrieval systems which provide access to documents within four minutes.
• Records notes at departmental meetings; accurately produces and distributes meeting minutes within established distribution time schedule.
• Tracks and maintains Performance Improvement and patient data through computer systems utilizing word processing, spreadsheets, and database programs currently in use by the Hospital; assists in the analysis of data gathered through these processes; reports monthly information to appropriate individuals by the 4th of each month.

Required Qualifications

• 1 year Computer applications, typing, general office skills

Preferred Qualifications

• High School Diploma/GED
• Associate in related field
• 2 years Secretarial/receptionist experience
• 1 year Scheduling, registration and insurance verification
• 1 year Medical background

Compensation is determined based on years of relevant experience and departmental equity.

Every day, we provide innovative, compassionate care and conduct leading research that enhances the quality of life for children and their families. We invite you to explore the many rewarding career paths at Shriners Children's, from clinical and non-clinical positions to education and research opportunities. We’re always looking for driven, compassionate professionals to join our team as nurses, physical therapists, medical assistants, administrative staff and much more. No matter where you're located, you'll find openings at our Shriners Children’s facilities across the U.S., in Canada and Mexico and at our corporate headquarters in Tampa, Florida.

• Eligible Shriners Children’s employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance, retirement matching and so much more!