Department Administrative Specialist

Rhode Island Hospital; United States; Presencial; USD 26.000 - 37.000; Jornada completa

Descripción de la vacante

Brown University Health seeks a skilled administrative professional to perform and oversee clerical, information management, scheduling and office management tasks within the Department. Staff exemplify Compassion, Accountability, Respect, and Excellence in interactions with patients and colleagues.

The role supports efficient workflows, committee work, and timely reporting, with a focus on accuracy, service quality and collaborative problem solving.

Formación

• Is cooperative in interactions, treating customers with courtesy, respect and compassion.
• Is patient when responding to questions and answering appropriately.
• Responds to requests in a timely manner.
• Maintains a professional appearance and demeanor.
• Assists in orientation and mentoring of others.
• Performs analytical and decision-making functions with minimal supervision.

Responsabilidades

• Ensures that information is gathered and prepared for reports, meetings, and correspondence for patients, physicians, department and management staff in an accurate and timely fashion.
• Organizes and maintains workflow patterns, procedures and equipment to maximize department efficiency.
• Participates in Departmental & Hospital committees, projects and interviews, maintaining minutes as appropriate.
• Schedules patients and manages related information to improve outcomes in volume, revenue, and patient satisfaction.
• Investigates and resolves complaints of patients and physicians with minimal supervision.
• Participates in developing and monitoring departmental budgets for efficient management of office functions.
• Maintains all office and reception areas in an organized, safe and presentable state.
• Responds to all demands for service in the Department, assisting with tasks as assigned by the Manager.

Conocimientos

Customer service

Professionalism

Attention to detail

Teamwork

Educación

Two-year secretarial program or 5 years of secretary experience

Associate's degree (related field) with secretarial experience preferred

Descripción del empleo

Brown University Health seeks a skilled administrative professional to perform and oversee clerical, information management, scheduling and office management tasks within the Department. Staff exemplify Compassion, Accountability, Respect, and Excellence in interactions with patients and colleagues.

The role supports efficient workflows, committee work, and timely reporting, with a focus on accuracy, service quality and collaborative problem solving.