Dental Treatment & Patient Care Coordinator

Chicago Dental Implants, Oral & Facial Surgery; Orland Park (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k) Plan

Paid Time Off

Paid Holidays

Collaborative environment

Growth opportunities

Job summary

Chicago Dental Implants, Oral & Facial Surgery in Joliet, IL is seeking a highly organized Treatment Coordinator to be the main point of contact for patients, guiding them through scheduling, financial options, and care coordination.

You will manage appointments, discuss treatment plans, verify insurance, coordinate referrals, and maintain accurate records to ensure a smooth patient experience across our Joliet and nearby Orland Park locations.

Qualifications

• Previous dental office experience required.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Confident discussing treatment plans, insurance, and finances.
• Experience with dental software and insurance verification.
• Team-oriented with passion for patient care.

Responsibilities

• Greet patients and check in/out with professionalism.
• Answer phone system and schedule appointments.
• Manage confirmations, reschedules, and cancellations.
• Update patient records, insurance, and medical history.
• Collect payments and assist with financial transactions.
• Coordinate referrals and records requests.
• Maintain a clean, welcoming office environment.
• Present treatment plans and discuss costs.
• Verify insurance benefits and coverage.
• Coordinate surgical procedures and follow-ups.
• Communicate with referring offices to ensure care.
• Support treatment acceptance with patient communication.

Skills

Dental office experience

Organizational skills

Multitasking

Communication

Customer service

Insurance verification

Tools

Dental software

Job description

Chicago Dental Implants, Oral & Facial Surgery in Joliet, IL is seeking a highly organized Treatment Coordinator to be the main point of contact for patients, guiding them through scheduling, financial options, and care coordination.

You will manage appointments, discuss treatment plans, verify insurance, coordinate referrals, and maintain accurate records to ensure a smooth patient experience across our Joliet and nearby Orland Park locations.