Treatment Coordinator

Smile; Orland Park (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

Chicago Dental Implants Oral & Facial Surgery in Joliet, IL is seeking a highly organized Treatment Coordinator to join our growing team. You will be the main contact for patients, guiding them through scheduling, treatment planning, and financial options to ensure a smooth care journey.

The role emphasizes accurate records, collaboration with referring offices, and delivering exceptional patient care at our Joliet location with occasional travel to Orland Park and other sites as needed.

Qualifications

• Previous dental office experience required.
• Front Desk and/or Treatment Coordinator experience preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Confidence discussing treatment plans insurance and financial arrangements.
• Experience with dental software and insurance verification processes.
• Team oriented mindset and commitment to outstanding patient care.

Responsibilities

• Welcome and check in/out patients with a friendly professional attitude.
• Answer a multi line phone system and assist with appointment scheduling.
• Update patient information insurance details and medical histories.
• Collect patient payments and assist with financial transactions.
• Maintain accurate patient records and documentation.
• Coordinate referrals records requests and office correspondence.
• Present treatment plans and explain procedures timelines and costs.
• Verify insurance benefits and explain coverage and payment options.
• Coordinate surgical procedures and follow up appointments.

Skills

Front Desk experience

Treatment Coordinator experience

Organizational skills

Multitasking

Communication skills

Customer service

Dental software

Insurance verification

Team oriented

Job description

Treatment Coordinator Chicago Dental Implants Oral & Facial Surgery Joliet IL Are you passionate about helping patients navigate their dental treatment journey Chicago Dental Implants Oral & Facial Surgery is seeking a highly organized personable and detail oriented Treatment Coordinator to join our growing team in Joliet IL In this role youll be a key point of contact for patients helping them feel informed supported and confident throughout their care experience From scheduling appointments and coordinating treatment plans to explaining financial options and working with referring offices youll play an integral role in delivering exceptional patient care Location & Travel This position is primarily based in Joliet IL with occasional travel to our Orland Park Plainfield and Downers Grove locations.

What Youll Do

• Front Desk & Patient Experience Welcome and check incheck out patients with a friendly professional attitudeAnswer a multi line phone system and assist with appointment schedulingManage appointment confirmations reschedules and cancellationsUpdate patient information insurance details and medical historiesCollect patient payments and assist with financial transactionsMaintain accurate patient records and documentationCoordinate referrals records requests and office correspondenceHelp maintain a clean organized and welcoming office environmentTreatment Coordination Present treatment plans and answer patient questions regarding procedures timelines and costsVerify insurance benefits and explain coverage and payment optionsCoordinate surgical procedures and follow up appointmentsCommunicate with referring dental offices to ensure seamless patient careSupport treatment acceptance through excellent patient communicationMaintain accurate treatment documentation and case records

What Were Looking For

• Previous dental office experience requiredFront Desk andor Treatment Coordinator experience preferredStrong organizational and multitasking skillsExcellent communication and customer service abilitiesConfidence discussing treatment plans insurance and financial arrangementsExperience with dental software and insurance verification processesTeam oriented mindset and commitment to outstanding patient care

Schedule

Full Time Monday Thursday 800 AM 500 PMFriday 800 AM 300 PM

Benefits

• Medical Dental & Vision Insurance401k Retirement PlanPaid Time Off PTOPaid HolidaysSupportive and collaborative work environmentOpportunity to grow within a respected and expanding oral surgery practice