Dental Treatment Coordinator

wdg; Tacoma (WA); On-site; USD 25,000 - 34,000; Full time

Job summary

wdg is seeking friendly and professional staff to join our dental team. Training is provided if you are reliable.

Dental experience is an advantage, but even without dental experience, related experience such as customer service, medical field, or front receptionist roles are welcome. You will organize patient charts, answer calls, greet patients, manage schedules with front/back-office staff, verify insurance, collect payments, prepare prescriptions, present treatment plans, educate patients,

Qualifications

• Experience in customer service or front desk roles is welcome.
• Strong verbal communication and interpersonal skills are required.
• Dental experience is an advantage, healthcare/finances/sales background also considered.

Responsibilities

• Organize and maintain patient charts, review for completeness.
• Answer phones and interact professionally with patients.
• Greet patients with a friendly, professional attitude.
• Manage patient schedules with front/back-office staff to maintain workflow.
• Verify insurance coverage for planned treatments.
• Collect payments and reconcile daily cash reports.
• Prepare patient prescriptions and submit dental claims.
• Present treatment plans after calculating co-pays and benefits.
• Educate patients about their treatment.

Skills

Customer service

Communication

Interpersonal skills

Verbal communication

Education

Dental experience

Job description

We are seeking friendly and professional staff to come on board. The job comes with training, only if you are reliable. If you have dental experience, that's an advantage. Still, even if you do not have dental experience, related experience such as customer service, medical field, or front receptionist experiences are welcome.

He/she must be able to perform a variety of tasks and duties including, but not limited to:

• Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.
• Courteously answers the telephone and interact professionally with patients
• Greet all patients with a smile and a professional, courteous attitude
• Manage the patient schedule, working cooperatively with front and back-office staff to ensure
  workflow
• Verify insurance coverage for the planned treatment
• Collect payment from patients and reconciles daily cash reports
• Preparing patient prescriptions
• Present treatment plans after calculating patient co-payments and insurance benefits
• Educating patients about their treatment
• Preparing & submitting dental claims

Preferred Job Requirements:

• 1+ years of work experience in healthcare, finances, or sales
• 1+ years of experience in dental
• Strong verbal communication skills and outstanding interpersonal skills

COVID-19 precautions

• Fully vaccination against COVID-19 required
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Salary

$18-25 per hour, depending on experience