Dental Treatment Coordinator

wdg; DuPont (WA); On-site; USD 25,000 - 34,000; Full time

Job summary

wdg is seeking a friendly, professional front desk dental receptionist to support patient scheduling, charting, insurance verification, and billing. Travel to Bellevue and Issaquah locations is possible as needed.

The role requires excellent communication with patients and staff, a healthcare or dental background preferred, and COVID-19 safety measures to be followed. Training is provided for reliable individuals.

Qualifications

• 1+ years of work experience in healthcare, finances, or sales.
• 1+ years of experience in dental.
• Strong verbal communication skills and outstanding interpersonal skills.

Responsibilities

• Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.
• Courteously answers the telephone and interact professionally with patients
• Greet all patients with a smile and a professional, courteous attitude
• Manage the patient schedule, working cooperatively with front and back-office staff to ensure workflow
• Verify insurance coverage for the planned treatment
• Collect payment from patients and reconciles daily cash reports
• Preparing patient prescriptions
• Present treatment plans after calculating patient co-payments and insurance benefits
• Educating patients about their treatment
• Preparing & submitting dental claims

Skills

Verbal communication

Interpersonal skills

Customer service

Reception experience

Job description

We are seeking friendly and professional staff to come on board. The job comes with training, only if you are reliable. If you have dental experience, that's an advantage. Still, even if you do not have dental experience, related experience such as customer service, medical field, or front receptionist experiences are welcome.

Note: This position will require occasional travel to our Bellevue and Issaquah locations as needed.

Job Descriptions:

He/she must be able to perform a variety of tasks and duties including, but not limited to:

Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.

Courteously answers the telephone and interact professionally with patients

Greet all patients with a smile and a professional, courteous attitude

Manage the patient schedule, working cooperatively with front and back-office staff to ensure
workflow

Verify insurance coverage for the planned treatment

Collect payment from patients and reconciles daily cash reports

Preparing patient prescriptions

Present treatment plans after calculating patient co-payments and insurance benefits

Educating patients about their treatment

Preparing & submitting dental claims

Preferred Job Requirements:

1+ years of work experience in healthcare, finances, or sales

1+ years of experience in dental

Strong verbal communication skills and outstanding interpersonal skills

COVID-19 precautions

Fully vaccination against COVID-19 required

Personal protective equipment provided or required

Social distancing guidelines in place

Sanitizing, disinfecting, or cleaning procedures in place

Salary

$18-25 per hour, depending on experience