Dental Treatment Coordinator

wdg; Sumner (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

wdg is seeking a friendly and professional dental receptionist to join our team in Sumner, WA. The role includes patient scheduling, insurance verification, payment collection, and claim submissions, with training provided for reliable candidates.

Experience in healthcare, finances, or sales is valued, and dental experience is a plus. Strong communication and interpersonal skills are essential for success in this patient-facing position.

Qualifications

• Strong verbal communication skills and outstanding interpersonal skills.
• 1+ years of work experience in healthcare, finances, or sales.
• 1+ years of experience in dental (preferred) or related fields.

Responsibilities

• Organize and maintain patient charting, ensuring completeness.
• Answer the telephone courteously and interact professionally with patients.
• Greet patients with a smile and professional attitude.
• Manage patient scheduling with front and back-office staff.
• Verify insurance coverage for planned treatment.
• Collect payments and reconcile daily cash reports.
• Prepare patient prescriptions.
• Present treatment plans after calculating co-payments and benefits.
• Educate patients about their treatment.
• Prepare and submit dental claims.

Skills

Verbal communication

Interpersonal skills

Customer service

Front desk experience

Education

1+ years of work experience in healthcare, finances, or sales

Job description

We are seeking friendly and professional staff to come on board. The job comes with training, only if you are reliable. If you have dental experience, that's an advantage. Still, even if you do not have dental experience, related experience such as customer service, medical field, or front receptionist experiences are welcome.

Job Descriptions:

He/she must be able to perform a variety of tasks and duties including, but not limited to:

• Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.
• Courteously answers the telephone and interact professionally with patients
• Greet all patients with a smile and a professional, courteous attitude
• Manage the patient schedule, working cooperatively with front and back-office staff to ensure workflow
• Verify insurance coverage for the planned treatment
• Collect payment from patients and reconciles daily cash reports
• Preparing patient prescriptions
• Present treatment plans after calculating patient co-payments and insurance benefits
• Educating patients about their treatment
• Preparing & submitting dental claims

Preferred Job Requirements:

• 1+ years of work experience in healthcare, finances, or sales
• 1+ years of experience in dental
• Strong verbal communication skills and outstanding interpersonal skills

COVID-19 precautions

• Fully vaccination against COVID-19 required
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place