Dental Treatment Coordinator

btyDENTAL WA Group; Edmonds (WA); On-site; USD 28,000 - 37,000; Full time

Job summary

btyDENTAL WA Group in Edmonds, WA is seeking friendly, reliable staff for front desk and patient coordination roles. Training provided; dental experience is a plus but welcoming applicants with healthcare or customer service backgrounds.

Responsibilities include chart management, scheduling, insurance verification, patient payments, and presenting treatment plans. COVID-19 precautions and safety procedures are observed. Compensation is hourly with experience-based pay.

Qualifications

• Strong verbal communication and outstanding interpersonal skills.
• Experience in healthcare, finances, or sales is preferred.
• Dental front desk exposure is a plus.
• Ability to organize and manage patient charts and schedules.

Responsibilities

• Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.
• Courteously answer the telephone and interact professionally with patients.
• Greet all patients with a smile and a professional, courteous attitude.
• Manage the patient schedule, coordinating with front and back-office staff to ensure workflow.
• Verify insurance coverage for planned treatment.
• Collect payments from patients and reconcile daily cash reports.
• Prepare patient prescriptions.
• Present treatment plans after calculating patient co-pays and insurance benefits.
• Educating patients about their treatment.
• Prepare and submit dental claims.

Skills

Verbal communication

Interpersonal skills

Customer service

Dental experience

Healthcare experience

Job description

We are seeking friendly and professional staff to come on board. The job comes with training, only if you are reliable. If you have dental experience, that's an advantage. Still, even if you do not have dental experience, related experience such as customer service, medical field, or front receptionist experiences are welcome.

Job Descriptions:

He/she must be able to perform a variety of tasks and duties including, but not limited to:

Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.

Courteously answers the telephone and interact professionally with patients

Greet all patients with a smile and a professional, courteous attitude

Manage the patient schedule, working cooperatively with front and back-office staff to ensure
workflow

Verify insurance coverage for the planned treatment

Collect payment from patients and reconciles daily cash reports

Preparing patient prescriptions

Present treatment plans after calculating patient co-payments and insurance benefits

Educating patients about their treatment

Preparing & submitting dental claims

Preferred Job Requirements:

1+ years of work experience in healthcare, finances, or sales

1+ years of experience in dental

Strong verbal communication skills and outstanding interpersonal skills

COVID-19 precautions

Fully vaccination against COVID-19 required

Personal protective equipment provided or required

Social distancing guidelines in place

Sanitizing, disinfecting, or cleaning procedures in place

Salary

$20-27 per hour, depending on experience