Dental Treatment Concierge & Patient Success Coordinator

North American Dental Group; Heath (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Benefits: 401k

Career growth

Dynamic atmosphere

Job summary

North American Dental Group in Heath, OH is seeking a Treatment Plan Coordinator to greet patients, schedule appointments, collect co-pays, and present treatment plans while ensuring schedules align with production goals.

The role requires strong customer service, dental scheduling experience, and proficiency with Microsoft Office and dental software. A supportive team and growth opportunities are provided.

Qualifications

• 1 year dental experience.
• Excel in multi-tasking and time management.
• Outgoing, friendly, and professional with excellent customer service.
• Experience in dental or medical scheduling and verifying insurance preferred.
• Strong computer skills and ability to learn new programs (Microsoft Office and dental software).

Responsibilities

• Greet and schedule patients.
• Collect co-payments.
• Present treatment plans to patients.
• Ensure schedules meet production goals.
• Develop reports on production goals.
• Act as advocate and educator in creating treatment plans for dental care.

Skills

Multi-tasking

Time management

Customer service

Communication

Tools

Microsoft Office

Dental software

Job description

North American Dental Group in Heath, OH is seeking a Treatment Plan Coordinator to greet patients, schedule appointments, collect co-pays, and present treatment plans while ensuring schedules align with production goals.

The role requires strong customer service, dental scheduling experience, and proficiency with Microsoft Office and dental software. A supportive team and growth opportunities are provided.