Dental Treatment Planner & Patient Advocate

North American Dental Group; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid time off

401k benefits

Career growth

Team environment

Job summary

North American Dental Group in Miami is seeking a Treatment Plan Coordinator to greet patients, schedule appointments, collect co-pays, and present treatment plans to help patients understand their care.

This role emphasizes educating patients, coordinating schedules to hit production goals, and maintaining strong customer service in a fast-paced dental office. We value empathy and teamwork.

Qualifications

• 1 year dental experience.
• Excel in multi-tasking and time management.
• Outgoing, friendly, and professional with excellent customer service and organization.
• Experience in dental/medical field with scheduling and verifying insurance preferred.
• Strong computer skills, knowledge of Microsoft Office products, dental software, and ability to learn new programs.

Responsibilities

• Greeting and scheduling patients.
• Collect co-payments.
• Present treatment plans to patients.
• Ensure schedules meet production goals.
• Develop reports on production goals.
• Advocate and educate patients in creating treatment plans.

Skills

Multi-tasking

Time management

Customer service

Computer skills

Microsoft Office

Dental software

Learn new programs

Tools

Microsoft Office

Dental software

Job description

North American Dental Group in Miami is seeking a Treatment Plan Coordinator to greet patients, schedule appointments, collect co-pays, and present treatment plans to help patients understand their care.

This role emphasizes educating patients, coordinating schedules to hit production goals, and maintaining strong customer service in a fast-paced dental office. We value empathy and teamwork.