Dental Treatment Concierge

Swish Smiles; Austin, Northern (TX, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Short-term disability

Paid holidays and time off

Additional benefits

Job summary

Swish Dental is a privately owned dental practice focused on patient care. We are seeking a highly motivated Treatment Coordinator to join our team in a clinic setting.

The role involves collaborating with the clinical team to code per ADA guidelines, presenting procedures, and managing payment plans and insurance claims. A high school diploma is required with 1+ year dental/customer service experience preferred, and CPR/BLS certification is a plus.

Qualifications

• High school diploma or equivalent required.
• Associate degree or higher preferred.
• 1+ years of dental experience required.
• 1+ years of customer service experience preferred.
• CPR and/or BLS certification preferred.

Responsibilities

• Chart and code according to ADA guidelines.
• Present and schedule clinical procedures.
• Analyze and modify treatment plans based on insurance coverage.
• Administer and set up payment plan agreements for financed treatment.
• Collect and post payments.
• Create, send, and manage insurance claims.
• Set up charts for new patients.
• Address patient concerns regarding treatment, insurance, or balances.

Skills

English fluency

Reliable transportation

Detail oriented

Dental terminology familiarity

Shift flexibility

Education

High school diploma

Associate degree or higher preferred

CPR/BLS certification preferred

Job description

Swish Dental is a privately owned dental practice focused on patient care. We are seeking a highly motivated Treatment Coordinator to join our team in a clinic setting.

The role involves collaborating with the clinical team to code per ADA guidelines, presenting procedures, and managing payment plans and insurance claims. A high school diploma is required with 1+ year dental/customer service experience preferred, and CPR/BLS certification is a plus.