Dental Experience Concierge & Scheduler

Smile Brands Inc.; Frederick (MD); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health

Dental

Vision

Health savings account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Job summary

Smile Brands in Frederick, MD is seeking a Treatment Care Coordinator to create positive patient experiences using the G3 approach (Greeting, Guiding, Gratitude). You will welcome patients and support scheduling while assisting with financial arrangements for treatment.

The role emphasizes friendly communication, insurance verification, and guiding patients through visit options with professionalism and care.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on customer service.

Responsibilities

• Greeting patients with a warm welcome and creating a positive first impression.
• Assist with check-in/out, verify insurance, schedule appointments, and explain payment options.
• Express gratitude to patients and treat everyone with respect and professionalism.

Skills

At least one year of relatedexperience

Knowledge of dental terminology

Strong communication and interpersonal

Job description

Smile Brands in Frederick, MD is seeking a Treatment Care Coordinator to create positive patient experiences using the G3 approach (Greeting, Guiding, Gratitude). You will welcome patients and support scheduling while assisting with financial arrangements for treatment.

The role emphasizes friendly communication, insurance verification, and guiding patients through visit options with professionalism and care.