Treatment Care Coordinator

Smile Brands Inc.; Alexandria (VA); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Paid time off (PTO)

Health insurance

Dental insurance

Vision insurance

401k plan

Flexible spending accounts

Job summary

Smile Brands Inc. is looking for a motivated Treatment Care Coordinator to join our team in Alexandria, Virginia. This role focuses on providing exceptional patient care through effective communication and coordination with clinical staff.

The ideal candidate has experience in patient coordination, strong interpersonal skills, and a commitment to a collaborative team environment. Join us to make a positive impact in patients' dental experiences!

Qualifications

• At least one year related experience.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Present and explain treatment plans clearly and confidently to patients.
• Review insurance benefits, financing options, and payment arrangements.
• Support case acceptance through strong communication and patient education.
• Coordinate scheduling to maximize provider efficiency and patient flow.
• Maintain follow-up systems for pending treatment and patient communication.
• Create a welcoming and positive patient experience from consultation through treatment.
• Work collaboratively with doctors, clinical staff, and front office teams.

Skills

Dental terminology

Communication skills

Interpersonal skills

Customer service

Job description

Overview

Bright Now! Dental supported by Smile Brands is seeking a motivated and patient-focused Treatment Care Coordinator to join our team in Alexandria! We are looking for someone who thrives in a collaborative environment, enjoys supporting both patients and providers, and is passionate about delivering exceptional patient care.

This is an excellent opportunity to grow your career with a supportive team that values teamwork, development, and positive patient experiences.

Why Bright Now! Dental?

• Supportive and collaborative team culture
• Growth and development opportunities
• Make a meaningful impact on patients every day

Schedule (days/hours)

Monday, Tuesday, Wednesday, Thursday, Friday. 1 Saturday per month.

Responsibilities

• Present and explain treatment plans clearly and confidently to patients
• Review insurance benefits, financing options, and payment arrangements
• Support case acceptance through strong communication and patient education
• Coordinate scheduling to maximize provider efficiency and patient flow
• Maintain follow-up systems for pending treatment and patient communication
• Create a welcoming and positive patient experience from consultation through treatment
• Work collaboratively with doctors, clinical staff, and front office teams

Qualifications

• At least one year related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Preferred Qualifications

• Previous experience in a dental or medical office setting

Compensation

$17-$18/hour

About Us

Benefits are determined by employment status/hours worked and include paid time off (PTO), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at [e-mail]