Dental Treatment Concierge

MyDental; Washington (District of Columbia); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Training & mentoring programs

Competitive pay with bonuses

Health, dental, vision, and life ins.

Paid time off and holidays

Team-focused culture

Job summary

myDental is seeking a Treatment Coordinator to guide patients through their treatment journey with clarity, empathy, and professionalism across our Austin locations. You’ll help patients understand diagnoses, present plans, and coordinate financials while supporting clinical staff.

If you excel in a fast-paced dental office, value teamwork, and speak Spanish, join a growing practice that invests in training and a welcoming patient-first culture.

Qualifications

• 1+ year of dental treatment coordination experience preferred.
• 1+ year of customer service or sales experience preferred.
• Experience with Dentrix Practice Management software a plus.
• Fluent in Spanish (spoken and written) required.
• Excellent verbal and written communication skills — warm, clear, and professional.
• Demonstrated ability to present treatment plans and guide patients toward case acceptance.
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced setting.
• High school diploma or equivalent required.
• Professional appearance and demeanor.
• Positive attitude, team-first mindset, and genuine passion for patient care.

Responsibilities

• Go above and beyond to deliver the myDental Experience for every patient
• Assist patients in understanding and accepting their clinical diagnosis and recommended treatment
• Prepare, organize, and present treatment plans in a clear and compelling way
• Calculate, coordinate, and collect fees and financial agreements for dental treatments
• Verify dental insurance benefits and follow up persistently with insurance representatives as needed
• Maintain a full daily schedule and manage patient flow efficiently
• Handle administrative duties including patient check-in, check-out, and payment coordination
• Maintain detailed and accurate patient records
• Support clinical staff and collaborate with the broader team to ensure seamless care
• Contribute to a well-organized, welcoming office environment

Skills

Fluent Spanish

Customer service

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Dentrix Practice Management

Job description

myDental is seeking a Treatment Coordinator to guide patients through their treatment journey with clarity, empathy, and professionalism across our Austin locations. You’ll help patients understand diagnoses, present plans, and coordinate financials while supporting clinical staff.

If you excel in a fast-paced dental office, value teamwork, and speak Spanish, join a growing practice that invests in training and a welcoming patient-first culture.