Dental Front Desk & Care Coordinator

MyDental; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive training and mentoring

Competitive pay + bonuses

Health, dental, and vision insurance

Paid time off and holidays

Supportive team-focused culture

Job summary

myDental is seeking a Business Coordinator to be the friendly face of our practice across multiple Austin locations. You’ll manage front-office communications, schedule appointments, verify insurance, collect payments, and support treatment planning to ensure a smooth patient flow.

The role emphasizes Spanish fluency, strong phone/people skills, and a positive attitude to deliver the signature myDental Experience in a fast-paced dental group environment.

Qualifications

• 1+ year of customer services or sales experience (dental or medical preferred).
• Experience with Dentrix Practice Management software a plus
• Fluent in Spanish (spoken and written) strongly preferred
• Excellent phone and verbal communication skills – upbeat and friendly tone
• Strong computer literacy and ability to learn new software quickly
• High school diploma or equivalent required
• Professional appearance and demeanor
• Exceptional customer service, attention to detail, and multitasking ability
• Positive attitude, willingness to learn, and ability to thrive in a team setting
• Passion for helping others and delivering an excellent patient experience

Responsibilities

• Go above and beyond to deliver the myDental Experience for every patient
• Greet patients warmly and manage all front-office communications
• Schedule appointments efficiently to optimize patient flow and provider time
• Verify dental insurance benefits and coordinate financial arrangements
• Collect co-payments and maintain accurate patient account records
• Support treatment planning and case presentation coordination
• Maintain organized and up-to-date patient records and files
• Collaborate with clinical and administrative teams to ensure seamless care
• Handle phone calls and emails with clarity, professionalism, and empathy
• Contribute to a positive, team-focused culture and uphold myDental’s core values

Skills

Customer service

Dentrix

Spanish language

Verbal communication

Computer literacy

Attention to detail

Multitasking

Professional appearance

Positive attitude

Helping others

Education

High school diploma

Tools

Dentrix Practice Management

Job description

myDental is seeking a Business Coordinator to be the friendly face of our practice across multiple Austin locations. You’ll manage front-office communications, schedule appointments, verify insurance, collect payments, and support treatment planning to ensure a smooth patient flow.

The role emphasizes Spanish fluency, strong phone/people skills, and a positive attitude to deliver the signature myDental Experience in a fast-paced dental group environment.