Dental Treatment Concierge

Premier Dentist Partners; Glendale (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Paid Holidays

Medical insurance

FSA/HSA

Vision

401k

Disability insurance (short/long term)

Pet insurance

Commuter benefits

Employee Assistance program

Job summary

Premier Dentist Partners is seeking a Treatment Coordinator to bridge the dental team and patients, guiding them through treatment plans and financial options. You will coordinate appointments and help patients understand costs and insurance coverage.

In this role you will collaborate with dentists and front desk staff to create tailored treatment plans, review estimates, and ensure smooth scheduling while maintaining accurate records and providing compassionate patient care.

Qualifications

• Experience in a dental office setting, patient coordination or customer service.
• Strong knowledge of dental terminology, procedures, and treatment planning principles.
• Excellent communication and interpersonal skills with the ability to build rapport with patients.
• Proficiency in dental practice management software and Microsoft Office applications.

Responsibilities

• Meet with patients to discuss treatment recommendations provided by the dentist.
• Explain proposed treatments, procedures, and associated benefits in clear and understandable terms.
• Address patient questions or concerns regarding dental procedures and outcomes.
• Collaborate with dentists and other dental professionals to develop comprehensive treatment plans tailored to each patient’s needs and goals.
• Coordinate treatment sequences and timelines to optimize efficiency and patient convenience.
• Provide patients with detailed estimates of treatment costs and breakdowns of insurance coverage, copayments, and out-of-pocket expenses.
• Discuss payment options, including financing plans, credit arrangements, and insurance coverage.
• Assist patients in understanding their financial responsibilities and making informed decisions about their treatment investments.
• Coordinate scheduling of appointments for various treatments, consultations, and follow-up visits.
• Work closely with front desk staff to ensure appointment availability and optimize the scheduling process.
• Maintain accurate and up-to-date patient records, including treatment plans, consent forms, and financial agreements.
• Assist with insurance verification, claims processing, and billing as needed.
• Collaborate with dental office staff to ensure smooth operations and exceptional patient experiences.

Job description

Premier Dentist Partners is seeking a Treatment Coordinator to bridge the dental team and patients, guiding them through treatment plans and financial options. You will coordinate appointments and help patients understand costs and insurance coverage.

In this role you will collaborate with dentists and front desk staff to create tailored treatment plans, review estimates, and ensure smooth scheduling while maintaining accurate records and providing compassionate patient care.