Dental Receptionist & Patient Care Concierge

42 NORTH DENTAL; New Bedford (MA); Presencial; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

42 North Dental in New Bedford, MA, seeks a Patient Care Representative to act as the front line for patient communication and scheduling. You will educate patients on treatment plans and financial responsibilities, confirm insurance benefits, and collect payments while maintaining accurate records with HIPAA-compliant privacy.

Join a team focused on quality dental care, patient service, and teamwork. The role is office-based, with opportunities to grow within a supportive dental network.

Formación

• Clear speaking voice and professional telephone manner.
• Positive attitude and energetic personality.
• Comfortable working in a computerized environment.
• Ability to multitask and stay organized.

Responsabilidades

• Interact with patients in a positive professional manner, via phone or in person.
• Schedule and confirm appointments for patients.
• Educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits and collect payments.
• Maintain patient records from forms to billing with accurate data entry.
• Respond to information requests and support office operations.
• Maintain HIPAA compliance and patient privacy at all times.
• Perform other related duties as assigned.

Conocimientos

Clear speaking

Positive attitude

Computerized systems

Multitasking

Descripción del empleo

42 North Dental in New Bedford, MA, seeks a Patient Care Representative to act as the front line for patient communication and scheduling. You will educate patients on treatment plans and financial responsibilities, confirm insurance benefits, and collect payments while maintaining accurate records with HIPAA-compliant privacy.

Join a team focused on quality dental care, patient service, and teamwork. The role is office-based, with opportunities to grow within a supportive dental network.