Dental Front Desk & Patient Care Specialist

42 North Dental; Worcester (MA); On-site; USD 22,041 - 30,307; Full time

Job summary

42 North Dental in Worcester, MA is seeking a Patient Care Representative (Dental Receptionist) to be the friendly first point of contact for patients, schedule appointments, and help explain treatment plans and financial responsibilities. You will maintain accurate patient records, process payments, verify insurance benefits, and ensure HIPAA-compliant privacy.

The role requires a clear speaking voice, a positive attitude, and comfort with computerized systems.

Qualifications

• Clear speaking voice for front-desk communication.
• Positive attitude and energetic personality.
• Comfortable working in a computerized environment.
• Ability to multitask and manage multiple requests.

Responsibilities

• Interact with patients in person and by phone in a professional manner.
• Schedule and confirm appointments and manage calendars.
• Review treatment plans and explain financial responsibilities to patients.
• Verify insurance benefits, collect payments, and maintain patient records.
• Ensure HIPAA compliance and protect patient privacy.

Skills

Clear speaking voice

Positive attitude

Computerized environment

Multitasking

Job description

42 North Dental in Worcester, MA is seeking a Patient Care Representative (Dental Receptionist) to be the friendly first point of contact for patients, schedule appointments, and help explain treatment plans and financial responsibilities. You will maintain accurate patient records, process payments, verify insurance benefits, and ensure HIPAA-compliant privacy.

The role requires a clear speaking voice, a positive attitude, and comfort with computerized systems.