Dental Front Desk Specialist - Patient Care & Scheduling

42 NORTH DENTAL; Concord (NH); On-site; USD 28,000 - 34,000; Full time

Job summary

42 North Dental in Concord, NH is seeking a Patient Care Representative (Dental Receptionist) to serve as the front line between patients and our dentists. You will deliver exceptional patient service, schedule and confirm appointments, review treatment plans and financial responsibilities, and manage patient records with HIPAA compliance.

This role requires clear speaking voice, a positive energetic attitude, comfort with computerized systems, and the ability to multitask in a busy dental

Qualifications

• Clear speaking and telephone voice
• Positive attitude and energetic personality
• Comfortable in a computerized environment
• Ability to multitask

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy
• Perform other related job duties as assigned

Skills

Clear speaking voice

Positive attitude

Energetic personality

Computer literacy

Job description

42 North Dental in Concord, NH is seeking a Patient Care Representative (Dental Receptionist) to serve as the front line between patients and our dentists. You will deliver exceptional patient service, schedule and confirm appointments, review treatment plans and financial responsibilities, and manage patient records with HIPAA compliance.

This role requires clear speaking voice, a positive energetic attitude, comfort with computerized systems, and the ability to multitask in a busy dental