Dental Front Desk Specialist - Patient Care

42 NORTH DENTAL; Braintree (MA); On-site; USD 33,000 - 39,000; Full time

Job summary

42 North Dental, built by dentists for dentists, is seeking a Patient Care Representative (Dental Receptionist) to support our practices and ensure patient satisfaction. You will be the front line of patient communication, located at Great Hill Dental in Braintree, a part of our Boston-area care network.

You will greet patients, schedule and confirm appointments, review treatment plans and financial responsibilities, verify insurance, collect payments, maintain accurate patient records, and

Qualifications

• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy
• Perform other related job duties as assigned

Skills

Clear speaking voice

Positive attitude

Computerized environment

Multitasking ability

Job description

42 North Dental, built by dentists for dentists, is seeking a Patient Care Representative (Dental Receptionist) to support our practices and ensure patient satisfaction. You will be the front line of patient communication, located at Great Hill Dental in Braintree, a part of our Boston-area care network.

You will greet patients, schedule and confirm appointments, review treatment plans and financial responsibilities, verify insurance, collect payments, maintain accurate patient records, and