Dental Patient Care & Front Desk Specialist

42 North Dental; Burlington (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

42 North Dental, located in Burlington, MA, seeks a Patient Care Representative (Dental Receptionist) to be the front line of patient communication. You will schedule and confirm appointments and educate patients on treatment plans and financial responsibilities.

Responsibilities include verifying insurance benefits, collecting payments, and maintaining accurate patient records while upholding HIPAA compliance. The role supports exceptional patient service within a collaborative dental team.

Qualifications

• Excellent customer service and communication skills.
• Clear speaking and telephone voice for patient interactions.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment and able to navigate software.
• Able to multitask in a fast-paced front desk setting.

Responsibilities

• Interact with patients in person and by phone in a professional manner.
• Schedule and confirm appointments for multiple providers.
• Review treatment plans and explain financial responsibilities to patients.
• Verify insurance benefits and collect patient payments.
• Maintain accurate patient records and ensure HIPAA compliance.

Skills

Excellent customer service

Clear speaking voice

Positive attitude

Computer literacy

Multitasking ability

Job description

42 North Dental, located in Burlington, MA, seeks a Patient Care Representative (Dental Receptionist) to be the front line of patient communication. You will schedule and confirm appointments and educate patients on treatment plans and financial responsibilities.

Responsibilities include verifying insurance benefits, collecting payments, and maintaining accurate patient records while upholding HIPAA compliance. The role supports exceptional patient service within a collaborative dental team.