Dental Receptionist & Patient Care Specialist

42 North Dental; Brookline (MA); On-site; USD 34,000 - 52,000; Full time

Job summary

42 North Dental in Brookline, MA is seeking a Full-Time Patient Care Representative (Dental Receptionist) to serve as the front line for patient communication and administration. You will schedule appointments, review treatment plans, educate patients on financial responsibilities, confirm insurance benefits, and ensure HIPAA-compliant data handling.

This role requires excellent customer service, a clear telephone voice, a positive attitude, and the ability to multitask in a computerized

Qualifications

• Excellent customer service skills.
• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information.
• Respond to and reply to requests for information.
• Maintain strict compliance to HIPPA and patient privacy.
• Perform other related job duties as assigned.

Skills

Customer service

Clear speaking voice

Positive attitude

Computer literacy

Multitasking

Job description

42 North Dental in Brookline, MA is seeking a Full-Time Patient Care Representative (Dental Receptionist) to serve as the front line for patient communication and administration. You will schedule appointments, review treatment plans, educate patients on financial responsibilities, confirm insurance benefits, and ensure HIPAA-compliant data handling.

This role requires excellent customer service, a clear telephone voice, a positive attitude, and the ability to multitask in a computerized