Dental Front Desk & Patient Care Specialist

42 NORTH DENTAL; Brockton (MA); Vor Ort; USD 33.000 - 39.000; Vollzeit

Zusammenfassung

42 North Dental in Brockton, MA is seeking a Patient Care Representative (Dental Receptionist) to serve as the front line for patient communication and administrative support. You will assist patients with appointments, treatment plans, insurance, and payments, while maintaining accurate records and HIPAA privacy.

The role focuses on exceptional patient service, coordinating with dentists, and ensuring a smooth patient experience in a busy dental practice environment.

Qualifikationen

• Clear speaking on the phone and in person
• Positive attitude and energetic personality
• Comfortable working in a computerized environment
• Ability to multitask and handle multiple requests

Aufgaben

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits and collect payments
• Maintain patient records from forms to billing with accurate data entry
• Respond to information requests and HIPAA/privacy requirements
• Perform other related duties as assigned

Kenntnisse

Clear speaking

Positive attitude

Computerized environment

Multitasking

Jobbeschreibung

42 North Dental in Brockton, MA is seeking a Patient Care Representative (Dental Receptionist) to serve as the front line for patient communication and administrative support. You will assist patients with appointments, treatment plans, insurance, and payments, while maintaining accurate records and HIPAA privacy.

The role focuses on exceptional patient service, coordinating with dentists, and ensuring a smooth patient experience in a busy dental practice environment.