Dental Front Desk Pro: Patient Care & Scheduling

42 North Dental; Peabody (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

42 North Dental in Peabody, MA is seeking a Patient Care Representative (Dental Receptionist) to be the friendly front line for patients, providing administrative support and facilitating the relationship between patients and dentists.

In this role you will schedule appointments, explain treatment plans and financial responsibilities, confirm insurance benefits, collect payments, and maintain accurate patient records while upholding HIPAA standards.

Qualifications

• Excellent customer service required.
• Clear speaking and telephone voice required.
• Comfortable with computer systems and data entry.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, collect patient payments.
• Maintain and manage patient records from initial forms through billing with accurate data entry.
• Respond to and reply to requests for information.
• Maintain HIPAA and patient privacy compliance.
• Perform other related job duties as assigned.

Skills

Customer service

Clear speaking

Positive attitude

Computer literacy

Multitasking

Job description

42 North Dental in Peabody, MA is seeking a Patient Care Representative (Dental Receptionist) to be the friendly front line for patients, providing administrative support and facilitating the relationship between patients and dentists.

In this role you will schedule appointments, explain treatment plans and financial responsibilities, confirm insurance benefits, collect payments, and maintain accurate patient records while upholding HIPAA standards.