Dental Front Desk & Patient Care Coordinator

42 NORTH DENTAL; Belmont (MA); On-site; USD 30,000 - 36,000; Full time

Job summary

42 North Dental in Belmont, MA is seeking a Patient Care Representative to be the front line of patient communication, scheduling, and billing support. This role focuses on delivering exceptional patient service and guiding patients through treatment plans and financial responsibilities.

You will operate in a HIPAA-compliant environment, maintaining accurate patient records and supporting dentists and practices.

Qualifications

• Clear speaking voice and telephone communication.
• Positive attitude and energetic personality.
• Comfortable working in a computerized environment.
• Ability to multitask effectively.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from forms through billing with accurate data entry.
• Respond to and reply to information requests.
• Maintain HIPAA and patient privacy compliance.
• Perform other related job duties as assigned.

Skills

Clear speaking

Positive attitude

Computerized environment

Multitask

Job description

42 North Dental in Belmont, MA is seeking a Patient Care Representative to be the front line of patient communication, scheduling, and billing support. This role focuses on delivering exceptional patient service and guiding patients through treatment plans and financial responsibilities.

You will operate in a HIPAA-compliant environment, maintaining accurate patient records and supporting dentists and practices.