Dental Practice Operations Manager

Guardian Dentistry Partners; Columbia (SC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

PTO & holidays

Insurance

401(k) with match

Job summary

Guardian Dentistry Partners is seeking an experienced practice manager to lead our dental office. You will direct daily operations, supervise front desk staff and clinical team, and ensure a five-star patient experience while maintaining in-network costs.

The role requires strong organizational and communication skills, adherence to HIPAA, and budgeting oversight. You will work with the regional team to meet financial, quality, and patient satisfaction goals and hire/train new staff for

Qualifications

• Ability to work independently with limited supervision.
• Strong organizational and prioritization skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks effectively.
• Professional communication with patients, team members, management, dentists, and visitors.
• Strict adherence to HIPAA and patient confidentiality standards.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• General knowledge of front and back office dental procedures and clinical policies.
• Strong problem-solving skills with the ability to interpret guidelines and make sound decisions.

Responsibilities

• Direct and oversee all daily practice operations.
• Supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency.
• Establish, implement, and monitor office policies and procedures.
• Evaluate staff performance and work quality on a regular basis.
• Review of operational and financial reports.
• Prepare, manage, and monitor practice budgets.
• Oversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordination.
• Maintain general ledger, billing systems, and cash controls.
• Develop staff schedules to ensure optimal productivity.
• Respond to clinical and operational issues in a timely and professional manner.
• Hire, train, and supervise new office employees.
• Provide strong individual and team leadership to ensure exceptional patient service.

Skills

Independent work

Organizational skills

Communication skills

Multitasking

Professional patient comms

HIPAA adherence

Microsoft Office

Dental office familiarity

Problem solving

Tools

Microsoft Office

Job description

Guardian Dentistry Partners is seeking an experienced practice manager to lead our dental office. You will direct daily operations, supervise front desk staff and clinical team, and ensure a five-star patient experience while maintaining in-network costs.

The role requires strong organizational and communication skills, adherence to HIPAA, and budgeting oversight. You will work with the regional team to meet financial, quality, and patient satisfaction goals and hire/train new staff for