Dental Practice Manager: Lead Operations & Patient Experience

Ganglani DMD PLLC; United States; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

PTO and paid holidays

Health insurance

401(k) with match

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FLSA Exempt

Job summary

Ganglani DMD PLLC in the United States seeks an experienced Office Manager (Practice Manager) to lead our dental practice, drive a five-star patient experience, and coordinate daily operations with the Regional Team.

You will supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency; develop and enforce office policies; monitor performance and budgets; oversee scheduling, billing, and cash controls; and ensure HIPAA compliance while delivering affordable

Qualifications

• Ability to work independently with limited supervision.
• Strong organizational and prioritization skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks effectively.
• Professional communication with patients, team members, management, dentists, and visitors.
• Strict adherence to HIPAA and patient confidentiality standards.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• General knowledge of front and back office dental procedures and clinical policies.
• Strong problem-solving skills with the ability to interpret guidelines and make sound decisions.

Responsibilities

• Direct and oversee all daily practice operations
• Supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency
• Establish, implement, and monitor office policies and procedures
• Evaluate staff performance and work quality on a regular basis
• Review of operational and financial reports
• Prepare, manage, and monitor practice budgets
• Oversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordination
• Maintain general ledger, billing systems, and cash controls
• Develop staff schedules to ensure optimal productivity
• Respond to clinical and operational issues in a timely and professional manner
• Hire, train, and supervise new office employees
• Provide strong individual and team leadership to ensure exceptional patient service

Skills

Independent work

Organization

Communication

Multitasking

Professional communication

HIPAA compliance

MS Office

Dental operations knowledge

Problem solving

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Ganglani DMD PLLC in the United States seeks an experienced Office Manager (Practice Manager) to lead our dental practice, drive a five-star patient experience, and coordinate daily operations with the Regional Team.

You will supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency; develop and enforce office policies; monitor performance and budgets; oversee scheduling, billing, and cash controls; and ensure HIPAA compliance while delivering affordable