Dental Practice Manager: Lead Ops & Patient Experience

Guardian Dentistry; Dallas (TX); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Paid PTO

Paid holidays

Insurance

401(k) with match

Bonus

Job summary

Guardian Dentistry in Dallas, TX seeks an experienced Office Manager to lead daily operations and coordinate front desk staff, dental assistants, hygienists, and dentists. You will implement office policies, monitor performance, review financials, and manage budgets to ensure excellent patient care at in-network costs.

The ideal candidate is highly organized, able to work independently, with strong communication, HIPAA adherence, and proficiency in Microsoft Office.

Qualifications

• Ability to work independently with limited supervision.
• Strong organizational and prioritization skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks effectively.
• Professional communication with patients, team members, management, dentists, and visitors.
• Strict adherence to HIPAA and patient confidentiality standards.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• General knowledge of front and back office dental procedures and clinical policies.
• Strong problem-solving skills with the ability to interpret guidelines and make sound decisions.

Responsibilities

• Direct and oversee all daily practice operations.
• Supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency.
• Establish, implement, and monitor office policies and procedures.
• Evaluate staff performance and work quality on a regular basis.
• Review of operational and financial reports.
• Prepare, manage, and monitor practice budgets.
• Oversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordination.
• Maintain general ledger, billing systems, and cash controls.
• Develop staff schedules to ensure optimal productivity.
• Respond to clinical and operational issues in a timely and professional manner.
• Hire, train, and supervise new office employees.
• Provide strong individual and team leadership to ensure exceptional patient service.

Skills

Staff supervision

Organizational skills

Communication skills

Multi-tasking

Independence

HIPAA knowledge

Tools

Microsoft Office

Job description

Guardian Dentistry in Dallas, TX seeks an experienced Office Manager to lead daily operations and coordinate front desk staff, dental assistants, hygienists, and dentists. You will implement office policies, monitor performance, review financials, and manage budgets to ensure excellent patient care at in-network costs.

The ideal candidate is highly organized, able to work independently, with strong communication, HIPAA adherence, and proficiency in Microsoft Office.