Dental Practice Operations Leader

Heartland Dental; Pom-o-sa Heights (MO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Paid holidays

PTO

Job summary

Heartland Dental is seeking a Practice Manager of Operations for Deer Creek Dental in O'Fallon to guide the office in delivering exceptional patient care. You will partner with the Doctor and lead daily operations, huddles, and strategic planning to meet top goals and drive practice growth.

The role emphasizes leadership, team development, and business partnership with strong training, onboarding, and ongoing performance coaching to support doctors and staff.

Qualifications

• Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience in a professional office.
• Experience in a fast-paced, customer-centric environment.
• Ability to analyze processes, identify problems and trends, and develop effective solutions.
• Excellent communication, leadership, coaching and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

Responsibilities

• Prioritize and complete PMO training to develop technical, commitment and leadership skills.
• Develop and pursue annual top 10 business goals and 16 personal development goals.
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership.
• Support Doctor-led, Hygiene-driven, Operations focus through meetings and huddles.
• Create alignment with doctor through daily one-on-ones, and weekly touch points.
• Partner with Doctors to identify skills needed for open positions and build selection team.
• Successfully onboard new team members through partnerships with recruiting and support office.

Skills

Leadership

Communication

Coaching

Conflict resolution

Analytical thinking

Education

Associate degree

Bachelor's degree

Tools

Dentrix

Job description

Heartland Dental is seeking a Practice Manager of Operations for Deer Creek Dental in O'Fallon to guide the office in delivering exceptional patient care. You will partner with the Doctor and lead daily operations, huddles, and strategic planning to meet top goals and drive practice growth.

The role emphasizes leadership, team development, and business partnership with strong training, onboarding, and ongoing performance coaching to support doctors and staff.