Dental Practice Operations Leader

Heartland Dental; Decatur (IL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid holidays

PTO

Mentorship network

Advanced technology tools

Job summary

Long Creek Dental Care in Decatur, IL is seeking a Practice Manager of Operations to join our team under Heartland Dental. You will drive practice performance, lead a healthcare team, and partner with doctors to achieve shared financial and clinical goals.

The role emphasizes leadership development, strategic planning, and operational excellence within a fast-paced dental office environment. Training, team alignment, and professional growth are central to this opportunity.

Qualifications

• Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience in a professional setting.
• Experience working in a fast-paced and customer-centric environment.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

Responsibilities

• Prioritize and complete PMO Training to develop technical, commitment and leadership skills.
• Develop and pursue annual top 10 business goals and 16 personal development goals.
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership.
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through meetings and huddles.
• Create alignment with doctor through daily one-on-ones and weekly touch points.
• Partner with Doctors to identify skills needed for open positions and proper selection within the practice.
• Onboard new team members through partnerships with recruiting and support offices.

Skills

Leadership experience

Communication

Problem solving

Confidentiality

Education

Associate’s or Bachelor's degree

Tools

Dentrix or dental software

Job description

Long Creek Dental Care in Decatur, IL is seeking a Practice Manager of Operations to join our team under Heartland Dental. You will drive practice performance, lead a healthcare team, and partner with doctors to achieve shared financial and clinical goals.

The role emphasizes leadership development, strategic planning, and operational excellence within a fast-paced dental office environment. Training, team alignment, and professional growth are central to this opportunity.