Dental Practice Operations Leader

Heartland; Lexington (KY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Job summary

Heartland Dental is seeking a Practice Manager of Operations to join our leadership team. You will partner with doctors and hygienists to drive operational excellence, patient care, and team development in a fast-paced dental practice network.

The role emphasizes training, goal setting, and daily leadership activities to align clinic goals with system-wide metrics and growth. A strong focus on communication and confidentiality is essential.

Qualifications

• Associate's or Bachelor's degree required or 3–5 years of leadership experience in professional settings.
• Experience in fast-paced, customer-centric environments.
• Ability to analyze processes, identify trends, and develop effective solutions.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy and able to maintain patient confidentiality and team ethics.

Responsibilities

• Prioritize and complete PMO training to develop technical, commitment and leadership skills.
• Develop and pursue annual top 10 business goals and 16 personal development goals.
• Ensure goals of Doctors and teams are achieved through servant leadership.
• Support the Doctor Led, Hygiene Driven, Operations focus through regular meetings and huddles.
• Create alignment with doctor through daily one-on-ones and weekly touch points.

Skills

Leadership

Communication

Problem solving

Conflict resolution

Education

Associate's or Bachelor's degree

Tools

Dentrix software

Job description

Heartland Dental is seeking a Practice Manager of Operations to join our leadership team. You will partner with doctors and hygienists to drive operational excellence, patient care, and team development in a fast-paced dental practice network.

The role emphasizes training, goal setting, and daily leadership activities to align clinic goals with system-wide metrics and growth. A strong focus on communication and confidentiality is essential.