Dental Practice Operations Lead

Coast Dental; Sarasota (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Coast Dental in Sarasota, FL is seeking an Office Manager to lead a dental practice’s daily operations and drive performance across front and back office teams. You will hire, train, and manage staff, oversee insurance and payments, and ensure accurate payroll and inventory while maintaining excellent patient service.

You will float between offices as needed, ensuring consistent processes, compliance with safety standards, and timely communication with corporate.

Qualifications

• Associate's Degree in business or equivalent; three years of experience.
• Working knowledge of front and back office healthcare operations.
• Effective communication and time management skills.
• Prior management experience strongly preferred.
• Understanding of general dental terminology.
• Intermediate computer skills; MS Word, Excel and dental software; EagleSoft preferred.

Responsibilities

• Hire, train and manage performance of office team members.
• Reside as the expert on insurance claims, cash management, office software and verification.
• Explain treatment plans and payment options to patients.
• Review and train on Accounts Receivables and collection efforts.
• Ensure daily deposits are completed accurately and manage petty cash.
• Maintain office security as assigned key holder.
• Travel between offices to provide coverage when needed.
• Train staff on patient financing and ensure effective customer service.
• Maintain productive office schedules and meet monthly performance goals.

Skills

Effective communication

Time management

Leadership

Team management

Customer service

Education

Associate's Degree in business

Tools

EagleSoft

Microsoft Word

Excel

Dental office software

Internet Explorer

Job description

Coast Dental in Sarasota, FL is seeking an Office Manager to lead a dental practice’s daily operations and drive performance across front and back office teams. You will hire, train, and manage staff, oversee insurance and payments, and ensure accurate payroll and inventory while maintaining excellent patient service.

You will float between offices as needed, ensuring consistent processes, compliance with safety standards, and timely communication with corporate.