Dental Patient Experience Specialist

Johnson Family Dental; Pontiac (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401k plan

Job summary

Johnson Family Dental is seeking a Patient Care Coordinator to create positive patient experiences using our G3 approach—Greeting, Guiding, Gratitude. You will help patients feel welcome whether they are coming in for treatment or calling to schedule an appointment.

You will also assist them with financial arrangements for treatment. Responsibilities include greeting, guiding patients through check-in/out and insurance verification, scheduling appointments, and providing information about

Qualifications

• At least one year related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting patients with a warm welcome and creating a positive first impression.
• Guiding patients through check-in/out, verifying insurance, scheduling appointments, and explaining services and payment options.
• Expressing appreciation to patients and maintaining a respectful, professional demeanor throughout their visit.

Skills

Communication

Interpersonal skills

One year experience

Dental terminology knowledge

Job description

Johnson Family Dental is seeking a Patient Care Coordinator to create positive patient experiences using our G3 approach—Greeting, Guiding, Gratitude. You will help patients feel welcome whether they are coming in for treatment or calling to schedule an appointment.

You will also assist them with financial arrangements for treatment. Responsibilities include greeting, guiding patients through check-in/out and insurance verification, scheduling appointments, and providing information about