G3 Dental Care Coordinator: Patient Experience Pro

Johnson Family Dental; Allen (TX); On-site; USD 39,520 - 47,840; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Telemedicine

Flexible Spending Accounts

Life insurance

Disability insurance

Employee discounts

Pet insurance

401k plan

Job summary

Johnson Family Dental is seeking a Treatment Care Coordinator to help create positive patient experiences using our G3 approach—Greeting, Guiding, Gratitude. You’ll help patients feel welcome whether they’re in for treatment or calling to schedule an appointment, and assist with financial arrangements for treatment.

Responsibilities include verifying insurance, scheduling visits, and explaining services and payment options while guiding patients through their visit with professionalism.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills.

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Skills

Strong communication

Interpersonal skills

Customer service

Job description

Johnson Family Dental is seeking a Treatment Care Coordinator to help create positive patient experiences using our G3 approach—Greeting, Guiding, Gratitude. You’ll help patients feel welcome whether they’re in for treatment or calling to schedule an appointment, and assist with financial arrangements for treatment.

Responsibilities include verifying insurance, scheduling visits, and explaining services and payment options while guiding patients through their visit with professionalism.