Dental Patient Care Coordinator - Welcoming & Scheduling

Johnson Family Dental; Evansville (WI); On-site; USD 30,000 - 36,000; Full time

Job summary

Johnson Family Dental is seeking a Patient Care Coordinator to deliver a positive patient experience using the G3 approach (Greeting, Guiding, Gratitude). You will help patients feel welcome whether they are coming in for treatment or calling to schedule an appointment, and assist with financial arrangements for treatment.

The role focuses on friendly check-in/out, insurance verification, scheduling, and explaining service and payment options.

Qualifications

• At least 1 year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills with a focus on customer service.

Responsibilities

• Greet patients and create a welcoming atmosphere.
• Assist with check-in/check-out, verify insurance, schedule appointments.
• Explain services and payment options, guiding patients through their visit with professionalism.

Skills

Customer service

Dental terminology

Communication

Job description

Johnson Family Dental is seeking a Patient Care Coordinator to deliver a positive patient experience using the G3 approach (Greeting, Guiding, Gratitude). You will help patients feel welcome whether they are coming in for treatment or calling to schedule an appointment, and assist with financial arrangements for treatment.

The role focuses on friendly check-in/out, insurance verification, scheduling, and explaining service and payment options.