Dental Treatment Care Coordinator: Welcoming & Scheduling

Johnson Family Dental; Antioch (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO

Health, dental, vision

Health savings account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Job summary

Johnson Family Dental is seeking a Treatment Care Coordinator to enhance patient experiences using our G3 approach: Greeting, Guiding, Gratitude. You will welcome patients, verify insurance, schedule appointments, and assist with payment options, coordinating care and financial arrangements as needed.

This front-office role rewards clear communication, attention to detail, and professionalism to ensure smooth visits and positive outcomes for patients and the practice.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting: Create a welcoming atmosphere and greet each patient warmly.
• Guiding: Verify insurance, schedule appointments, and explain services and payment options.
• Gratitude: Express appreciation to patients and treat everyone with respect and professionalism.

Skills

Customer service

Communication

Interpersonal skills

Dental terminology

Job description

Johnson Family Dental is seeking a Treatment Care Coordinator to enhance patient experiences using our G3 approach: Greeting, Guiding, Gratitude. You will welcome patients, verify insurance, schedule appointments, and assist with payment options, coordinating care and financial arrangements as needed.

This front-office role rewards clear communication, attention to detail, and professionalism to ensure smooth visits and positive outcomes for patients and the practice.