Dental Patient Experience Coordinator

Johnson Family Dental; Chandler (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental coverage

Vision coverage

Health Savings Account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

401k plan

Job summary

Johnson Family Dental in Chandler, AZ is seeking a Treatment Care Coordinator to elevate patient experiences using our G3 approach—Greeting, Guiding, Gratitude. You will help patients feel welcome and supported whether they visit for treatment or call to schedule, and assist with financial arrangements.

Responsibilities include a warm greeting, insurance verification, appointment scheduling, explaining services and payment options, and expressing appreciation for choosing our practice.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills with focus on customer service.

Responsibilities

• Greeting patients with a warm welcome and creating a welcoming atmosphere.
• Guiding patients through check-in/check-out, insurance verification, scheduling, and payment options.
• Expressing appreciation to patients and maintaining professionalism throughout visits.

Skills

Customer service

Dental terminology

Communication skills

Interpersonal skills

Job description

Johnson Family Dental in Chandler, AZ is seeking a Treatment Care Coordinator to elevate patient experiences using our G3 approach—Greeting, Guiding, Gratitude. You will help patients feel welcome and supported whether they visit for treatment or call to schedule, and assist with financial arrangements.

Responsibilities include a warm greeting, insurance verification, appointment scheduling, explaining services and payment options, and expressing appreciation for choosing our practice.