Dental Patient Experience Coordinator

SIMPLY DENTAL; United States; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid vacation time

Paid holidays

Paid sick time

401(k) retirement plan with employer**

Job summary

Simply Dental is seeking a Patient Coordinator to greet patients, manage the schedule, and support the clinical team to ensure a smooth visit from check-in to check-out.

You will verify insurance, explain treatment options and financials with confidence, and maintain accurate records in a HIPAA-compliant front office. A positive, team-oriented approach and familiarity with practice management software are essential.

Qualifications

• Previous experience in a dental office setting is preferred.
• Hands-on experience verifying insurance and understanding coverage.
• Strong communication skills with patients about treatment and finances.
• Professional presence with a positive, team-oriented mindset.

Responsibilities

• Greet patients and set a welcoming, high-energy tone.
• Manage the schedule, minimize wait times, and solve issues as they arise.
• Act as the liaison between patients and the clinical team for smooth handoffs.
• Support check-in/check-out, schedule next appointments, and collect payments.
• Explain insurance coverage and financial options with confidence.
• Maintain accurate patient records and HIPAA-compliant processes.
• Assist with onboarding, training, and day-to-day front office operations.

Skills

Communication skills

Multitasking

Attention to detail

Customer service

Team player

Insurance verification

Tools

Practice management software

Office tools

Job description

Simply Dental is seeking a Patient Coordinator to greet patients, manage the schedule, and support the clinical team to ensure a smooth visit from check-in to check-out.

You will verify insurance, explain treatment options and financials with confidence, and maintain accurate records in a HIPAA-compliant front office. A positive, team-oriented approach and familiarity with practice management software are essential.