Dental Front Desk & Patient Experience Coordinator

Great Expressions Dental Centers; Marietta (AL); On-site; USD 19,000 - 25,000; Full time

Job summary

Great Expressions Dental Centers in the United States is seeking a Patient Coordinator who will be the first point of contact for patients visiting or calling the dental office.

This role emphasizes greeting patients, scheduling, managing records, and handling administrative tasks to ensure a smooth practice and positive patient experience. You will work with the dental team to coordinate appointments, verify insurance, collect co-pays, and respond to inquiries, while maintaining privacy.

Qualifications

• 1–3 years of receptionist or customer service experience in a dental office.
• High school diploma or equivalent; healthcare admin certification is a plus.

Responsibilities

• Greet patients and manage the waiting area.
• Schedule and confirm appointments.
• Maintain patient records and privacy.
• Handle inquiries via phone, email, or in person.
• Coordinate with dental staff for the appointment calendar.
• Collect co-pays and coordinate billing with insurers.
• Ensure reception area is clean and organized.

Skills

Customer service

Scheduling

Administrative support

Communication

Education

High school diploma or equivalent

Healthcare administration certification (a plus)

Job description

Great Expressions Dental Centers in the United States is seeking a Patient Coordinator who will be the first point of contact for patients visiting or calling the dental office.

This role emphasizes greeting patients, scheduling, managing records, and handling administrative tasks to ensure a smooth practice and positive patient experience. You will work with the dental team to coordinate appointments, verify insurance, collect co-pays, and respond to inquiries, while maintaining privacy.